This policy explains what CarSlip (the “app”), made by Syncast Solutions (“we”, “us”), collects, why, where it is kept, who it is shared with and how you can delete it. CarSlip is a business tool for rent a car showrooms. If you have a question, write to [email protected].
1. Who is responsible
Showrooms decide what they record about their own customers (renters, guarantors and drivers) and are responsible for collecting it lawfully, including telling their customers and getting any consent the law requires. For that information we act on the showroom’s behalf: we store it, sync it between the showroom’s own devices and delete it when the showroom asks. We do not use it for anything else.
For the accounts of showroom owners and staff, and for subscriptions, Syncast Solutions is responsible.
2. What is collected
| What | Examples | Why |
|---|---|---|
| Account | Name, email address, password (stored by Google Firebase Authentication, never readable by us), or your Google or Apple sign-in. A guest account has no name or email. | To sign you in and connect you to your showroom. |
| Showroom | Showroom name and address, phone numbers, logo, stamp, receipt header and terms, settings. | To run the showroom and print its receipts. |
| Members | Each owner’s, manager’s and staff member’s name, role, join date and their own signature drawing (used for “For the showroom” on printouts). | Roles and permissions, and to show who did what. |
| Cars | Plate, make, model, year, colour, engine and chassis numbers, value, daily rate, insurance, registration and token tax dates. | Fleet, bookings, reminders. |
| Rentals and customers | Renter, guarantor and driver: name, father’s name, phone, CNIC or passport number, driving licence number, address if typed; documents received; dates, route, meter, fuel, condition notes; amounts, discounts, payments and their method (cash, bank, JazzCash, Easypaisa); flags and notes about a customer; a history of changes. | The rental record, its receipts and proforma, balances, search and reports. |
| Expenses | Amount, category, car and note. | Profit reports. |
| Subscription | Plan, status, renewal and expiry dates, store transaction identifiers. We never receive card or bank details: Google Play and the App Store take the payment. | To open the paid plan for your showroom. |
| Technical | When the app crashes or hits an error: the error, the app’s last steps before it, app version, device model and operating system version, sent to our crash reporting service. CNICs, phone numbers and email addresses are masked on the device before a report is sent, and no name or account is attached. | To find and fix bugs. |
Customer signatures
Renters and guarantors sign the printed receipt or proforma on paper; the app does not collect their signatures. Rentals signed on screen in an earlier version keep that drawing only on the device where it was made. Our servers hold only a fingerprint of it (a code that cannot be turned back into the drawing) and the time it was signed.
What CarSlip does not do
- No advertising, no advertising ID and no selling or renting of any data.
- No analytics or tracking across apps or websites.
- No location: on Android 11 and older, Android requires the location permission to search for Bluetooth printers. CarSlip uses it only for that search and never reads or stores where you are. Android 12 and later ask for “Nearby devices” instead.
- No photos of cars, CNICs or licences are taken or stored by the app.
- No access to your contacts, camera, microphone or files, except a picture you pick yourself (such as the showroom logo) and files you choose to share or export.
3. Where it is kept
- On your device: CarSlip keeps the showroom’s records in a database on the phone, tablet or computer so it works without internet. Signing out deletes this copy (signature drawings stay until the account is deleted).
- On our servers: Google Firebase: Cloud Firestore and Cloud Functions in Google Cloud’s Mumbai, India region (asia-south1), and Firebase Authentication for sign-in. Each showroom’s records are kept under that showroom and our security rules only let its own members read or change them, according to their role.
- All traffic between the app and the servers is encrypted (HTTPS).
4. Who it is shared with
- Members of your showroom: what each one sees depends on their role. Staff do not see profit, expenses or revenue totals.
- Service providers that run the app for us: Google (Firebase hosting, sign-in, Google Play billing), Apple (Sign in with Apple, App Store billing), RevenueCat Inc. (subscription status; it receives your showroom’s ID, store purchase details and basic device information such as the operating system, not your customers’ records) and Sentry (crash reports). They process data only to provide their service.
- People you choose to send something to: when you share a receipt or an export (for example on WhatsApp), it goes where you send it.
- The law: if a valid legal request requires it, and only what it requires.
5. How long it is kept, and deletion
- Records stay as long as the showroom uses CarSlip. Payments are never edited or deleted inside a showroom (a correction is a new entry), so the books stay accurate.
- Delete your account in the app: More → Account → Delete account. For an owner this deletes the showroom and every record in it from our servers, its staff accesses and invites, and its subscription record at RevenueCat. For a manager or staff member it deletes their account and access; the rentals and payments they entered stay with the showroom, which owns them.
- Deleting an account does not cancel a Google Play or App Store subscription: cancel it in the store.
- Without access to the app, see Delete your account.
- If a paid plan ends, nothing is deleted: the showroom becomes read-only and export keeps working.
6. Your choices
- See and take your data: More → Account → Export data creates a file with the showroom’s rentals, payments, history and expenses that opens in Excel.
- Correct it: owners and managers can edit records in the app (changes are logged).
- IDs on printouts: receipts, which customers take home, always show CNIC and passport numbers masked (only the last digits). Only the A4 proforma, the signed rental agreement, shows them in full.
- A customer of a showroom who wants their record seen, corrected or removed should ask that showroom. If the showroom cannot help, write to us.
7. Security
Data travels encrypted; each showroom is isolated by server-side security rules; our server keys never ship inside the app; and roles limit what each member can do. No system is perfectly secure: protect your phone with a screen lock and your account with a strong password, and remove staff who leave.
8. Children
CarSlip is for businesses and is not meant for anyone under 18.
9. Changes
If this policy changes, we update this page and the date at the top.
10. Contact
Syncast Solutions, Pakistan · [email protected]